Questions To Ask

FAQ: WHAT YOU SHOULD KNOW BEFORE SENDING YOUR PHONE IN FOR REPAIR

DO I NEED TO REPLACE MY BATTERY?

If you are constantly struggling to keep your phone battery in charge and it always seems to be out of power, then it is probably time to replace your battery.

Cell phone batteries are not eternal beings, which can be used forever. In fact, they probably have less life in them than you might have hoped for.

The average cell phone battery only has about 400 charge cycles in its’ lifespan before it needs replacing. This is somewhere in between one and two years of average use. So if you have had your phone for longer than this, there is every chance that you might need to replace the battery.

WHAT SHOULD I DO IF I DROP MY PHONE IN WATER?

Don’t panic! But the first thing you need to do is remove the battery pack from the phone. Although, only do this when it is safe to do so.

Dry off any excess water from the phone and make sure it is switched off. If the phone is still switched on, then turn it off first.

Also remove the SIM card.

Do not even think about using the same battery again, even if it seems alright, it could be damaged and dangerous.

The send the phone in to a legitimate repair facility to be mended.

THE HOME BUTTON HAS STOPPED WORKING – CAN IT BE FIXED

If the home button on your smart phone device has stopped working, this can be frustrating. But don’t worry, this can be fixed.

If you do not fancy trying to fix it on your own, with one of our helpful DIY guides, then a repair shop should be able to help.

This is a standard repair that ought to be easily fixed for most models.

THERE ARE SEVERAL FAULTS ON MY PHONE – IS IT WORTH REPAIRING THEM?

If you have got more than one fault on your smart phone, it might seem a better idea to scrap the whole thing and buy a new one.

But this might depend on the price of the phone in the first place – if it is an expensive model, mending it and even DIY repairs might be a good idea, at least as a first attempt.

Also, if the phone is still under contract, it might be worth repairing it, if you still have to pay for it.

We can advise on most DIY fixes, to help keep down repair costs.